At Love Momento, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make purchases, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Personal Information We Collect

We collect personal information to provide you with a personalized and efficient shopping experience. The types of information we may collect include:

Contact Information: Your name, email address, phone number, shipping and billing addresses, and social media account details for communication and delivery purposes.

Transaction Information: Details about your orders, including items purchased, payment methods, and transaction history.

Financial Information: Your payment details, such as credit/debit card information or payment account details (e.g., PayPal, Bkash), to process transactions securely.

User Account Information: Username, password, preferences, and settings if you create an account on Love Momento.

2. How We Collect Your Information

We collect personal information in the following ways:

Direct Input: When you register for an account, place an order, subscribe to our newsletter, or contact customer support.

Automated Technologies: Through cookies, log files, and other tracking technologies to enhance your browsing experience and improve our website's performance.

3. How We Use Your Information

Your personal information is used for the following purposes:

To Process Orders: Manage and fulfill your orders, including payment and shipping.

Customer Support: Provide assistance with order issues, returns, exchanges, or inquiries.

Marketing and Communication: Send you promotions, updates, and offers related to our products and services, tailored to your preferences.

To Improve Our Services: Enhance your shopping experience by analyzing usage patterns and feedback.

Security: Ensure the security of your account and prevent fraud.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure gateways, and we use encryption technologies to safeguard sensitive data.

5. Sharing Your Information

Love Momento does not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

Service Providers: With trusted third-party service providers who assist us in running our business, such as payment processors and shipping partners.

Legal Compliance: When required by law, such as a court order or legal process.

6. Your Rights Regarding Your Information

You have the right to:

Access and Edit Your Information: You can update or correct your personal details through your account settings at any time.

Delete Your Information: You can delete your account and all personal data associated with it by using the “Delete Account” feature in your account settings. Please note that order history and product-related data may be retained for record-keeping purposes.

Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or SMS by following the unsubscribe instructions in the message or by managing your preferences in your account.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These cookies may track your behavior on our website, such as pages visited and time spent, in order to improve the functionality of our website and provide personalized content and ads.

You can manage or disable cookies through your browser settings. However, some features of our site may not function properly without cookies.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. Once your account is deleted, we will remove all personal information from our system, except for any data required for record-keeping and legal obligations.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated revision date at the bottom. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under it, please contact us at:

Email: support@lovemomento.com

Phone: +1 (XXX) XXX-XXXX

Address: [Your Address Here]

Last Updated: [Insert Date]

This version incorporates best practices for eCommerce privacy policies and ensures compliance with data protection standards, offering transparency to your customers about how their data is handled. Let me know if you'd like to adjust any part or add more details!